Latest Impacts

We are experiencing system performance and reliability issues as a result of the number of users working remotely due to COVID-19 coronavirus preparation measures.

While our systems were upgraded and our people regularly work from home, we are experiencing some outages on remote working tools with this increase in new home users.
Outages are stressful but we have a plan to get things back up and running as soon as possible.
Some customers are having trouble accessing their accounts but we aware of the issue and working on it urgently.
We have closed some corporate and customer locations while we get things back up and running.